Privacy Policy
Kids Party Favours respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit KidsPartyFavours.com, contact us, or place an order.
1. Information We Collect
When you use our website or place an order, we may collect information including:
• Your name
• Email address and telephone number
• Billing and delivery address
• Order and payment information
• Personalisation details you provide
• Party date, where requested
• Correspondence between you and Kids Party Favours
• Information about how you use our website, such as device, browser, and cookie information
We only collect information that is reasonably necessary to operate our website, fulfil orders, provide customer service, and run our business.
2. Children's Names and Personalisation
Some of our products can be personalised with a child's name, age, or birthday wording.
Where you provide this information, we use it only as necessary to produce and fulfil your order. Please only provide information required for the personalisation you have requested.
We do not intentionally collect personal information directly from children through our website.
3. How We Use Your Information
We may use your personal information to:
• Process and fulfil your order
• Personalise products
• Arrange delivery
• Communicate with you about your order
• Respond to questions or complaints
• Process refunds or resolve problems
• Maintain appropriate business, accounting, and tax records
• Prevent fraud and protect our website and business
• Improve our website and customer experience
• Send marketing communications where we have an appropriate lawful basis to do so
4. Our Legal Bases for Using Personal Information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because it is necessary to perform our contract with you, because we have a legal obligation, because we have a legitimate interest in operating and protecting our business, or because you have given consent.
Where we rely on consent, you may withdraw that consent at any time.
5. Payments
Payments made through our website are processed using payment services available through our website platform and selected payment providers.
We do not need to receive or store your complete payment card details ourselves in order to process ordinary website payments.
Payment providers may process your information in accordance with their own privacy policies.
6. Sharing Your Information
We do not sell your personal information.
We may share information where reasonably necessary with organisations that help us operate our business, such as:
• Website and ecommerce providers
• Payment processors
• Delivery and postal providers
• IT and cloud service providers
• Professional advisers, accountants, or other business service providers
We may also disclose information where required by law or where necessary to establish, exercise, or defend legal rights.
7. Wix
Our website is built and hosted using Wix. Wix may process certain personal information on our behalf in connection with hosting, ecommerce, website security, and other services used on KidsPartyFavours.com.
Wix also has its own privacy information explaining how it handles personal data.
8. Cookies
Our website may use cookies and similar technologies to make the website work, remember preferences, understand website usage and, where applicable, support analytics or marketing.
Where required, you will be given choices about non-essential cookies through our website's cookie settings.
More information about the cookies used on our website may be provided through our cookie notice or cookie settings.
9. Marketing
If you choose to receive marketing communications from us, we may use your contact details to send information about products, offers, or Kids Party Favours.
You can unsubscribe from marketing emails at any time using the unsubscribe option provided or by contacting us.
We will not require you to receive marketing as a condition of purchasing from us.
10. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, and tax requirements.
Different types of information may therefore be retained for different periods.
Personalisation information will not be retained longer than reasonably necessary unless there is another lawful reason for doing so.
11. Keeping Your Information Secure
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.
No internet service can guarantee absolute security, but we use appropriate services and safeguards for the nature of our business and information we process.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights concerning your personal information. These may include the right to:
• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to erase information in certain circumstances
• Restrict certain processing
• Object to certain processing
• Request transfer of certain information
• Withdraw consent where processing is based on consent
Some rights are subject to legal exceptions.
To exercise your rights, contact us using the details below.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
13. Third-Party Links
Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices of third-party websites, and you should review their privacy information when visiting them.
14. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our website, business practices, or legal requirements.
The latest version will be published on this page with its updated date.
15. Contact Us
If you have questions about this Privacy Policy or how we use your personal information, please contact:
May Wheeler Group Ltd
Trading as Kids Party Favours
Email: Contact@kidspartyfavours.com
Website: KidsPartyFavours.com